btp99 Privacy Policy

btp99 is a safe and reliable online casino and betting platform for players in Bangladesh. We take the privacy of our users seriously. This privacy policy applies to the btp99.cam website and all related services.

This policy tells you what information we collect, how we use it, and how we keep it secure when you register on the btp99 platform, log in, or use any of our services. By using our website or services, you agree to this privacy policy.

This policy applies to all individuals residing in Bangladesh who use the btp99 platform. If you do not agree with this policy, please refrain from using our services and contact us.

To provide services and ensure security on the btp99 platform, we may collect the following types of information:

2.1 Personally Identifiable Information

• Full name (in Bengali or English)
• Date of birth (for age verification)
• National ID or passport number (for KYC verification)
• Email address
• Residential address

2.2 Financial Information

• bKash, Nagad, Rocket, or Upay mobile banking number
• Bank account details (for bank transfers)
• Deposit and withdrawal transaction history
• Card details — Visa or Mastercard (if applicable)

2.3 Account Activity Information

• Login date, time, and IP address
• Betting and gaming history
• Browsing behavior on the website
• Device and browser information used

2.4 Communication-Related Information

• Records of live chat or email with our support team
• Your complaint or review information

btp99 collects information primarily through the following methods:

3.1 Information Provided Directly

Information you provide yourself when you register on the btp99 platform or complete the account verification process is collected. Necessary information is also taken during transaction processing.

3.2 Automatically Collected Information

When you browse our website, some information is collected automatically — such as your IP address, browser type, pages visited, and session duration. This information is used to improve the quality of our services.

3.3 Cookies and Similar Technologies

Our website uses cookies that improve your browsing experience and ensure the functionality of our services. Detailed information about cookies is described in section 7.

btp99 uses collected information for the following purposes:

• Completing account registration and verification
• Processing deposit and withdrawal transactions
• Providing bonuses and promotional offers
• Preventing fraud, money laundering, and other illegal activities
• Verifying age and ensuring responsible gaming
• Providing customer service and support
• Improving platform functionality and security
• Providing personalized experiences and relevant offers
• Fulfilling legal obligations
• Resolving disputes and addressing account-related issues

We never sell your information to third parties or use it for advertising purposes.

btp99 takes industry-standard technical and organizational measures to keep your personal information secure.

5.1 Encryption Technology

All our data transmissions are secured by SSL (Secure Socket Layer) encryption technology. This technology ensures that all information exchanged between you and our servers remains unreadable to unauthorized third parties.

5.2 Access Controls

Only authorized employees can access your information — and only when there is a legitimate need. All our staff work under strict confidentiality agreements.

5.3 Data Retention Period

We retain your information for as long as your account is active or as needed to provide services. Even after account closure, certain information may be retained for a specific period to fulfill legal and regulatory obligations.

5.4 In the Event of a Security Breach

If a security breach occurs that may affect your information, we will notify you as soon as possible and take the necessary steps.

btp99 does not generally share your information with third parties. However, information may be shared in the following specific circumstances:

6.1 Payment Processors

Necessary information is shared with payment service providers such as bKash, Nagad, Rocket, and Upay to complete your deposit and withdrawal transactions. These parties follow their own privacy policies.

6.2 Law Enforcement Authorities

Information may be shared in response to legal obligations, court orders, or legitimate requests from government authorities.

6.3 Fraud Prevention

Limited information may be shared with relevant third parties to prevent fraud, deception, or other illegal activities.

6.4 Game Software Providers

Game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, and Microgaming may receive the minimum necessary information to operate their games.

In all cases, we ensure that third parties are bound by appropriate agreements to maintain confidentiality.

Cookies are small text files stored in your browser. btp99 uses the following types of cookies:

7.1 Essential Cookies

These are required for the basic functionality of the website. These cookies are used to maintain login sessions and ensure security.

7.2 Functional Cookies

These cookies are used to remember your preferences and language settings, which improves your browsing experience.

7.3 Analytical Cookies

Analytical cookies are used to understand which parts of our website are used the most and to improve the quality of our services.

You can disable cookies from your browser settings, but this may limit some functionality of the website.

As a user of the btp99 platform, you have the following rights:

• Right to Access: You can request to know what information we are storing about you.
• Right to Rectification: If there is any error in your information, you can request a correction.
• Right to Erasure: In certain circumstances, you can request that your information be deleted (where there is no legal obligation to retain it).
• Right to Object to Processing: You can object to the use of your information for specific purposes.
• Right to Data Portability: You can receive a copy of your information in a structured, machine-readable format.
• Right to Withdraw Consent: Where your consent is required for the use of your information, you can withdraw it at any time.

To exercise these rights, contact our support team via 24/7 live chat or email.

btp99 is for individuals aged 21 and above only. We do not knowingly collect any information from minors. Age is verified during the registration process.

If we become aware that a minor has registered on our platform, we will immediately close that account and delete the collected information. If you suspect such a case, please contact us.

btp99 may update or revise this privacy policy from time to time. For any significant changes, we will publish a notice on our website or inform you at your registered email address.

If you continue to use our services after changes are made, you will be considered to have agreed to the updated policy. We therefore recommend that you review this page regularly. Note the "Last Updated" date shown at the top of the page.

If you have any questions, concerns, or requests related to your information regarding this privacy policy, please contact us. Our support team is available 24/7 to assist you in English.